Outlook Introduction

Overview and objectives

Outlook functions as desktop information manager including managing files and folders and a mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organize their Outlook desktop.

Who should attend?

Intending, new or recent Outlook users who need to get to grips with using the essentials of this electronic desktop information management system in a short space of time.

Course prerequisites

A basic understanding of PCs and familiarity with the layout of a PC style keyboard, mouse and Windows is required, gained either by previous experience or by attendance on a "PC Fundamentals" course.

• Getting started with Outlook 2000

• Getting assistance with Outlook 2000

• Using Outlook as a universal inbox

• Mail and messages

• Opening, replying to and finding a message

• Using the address book

• Keeping contacts

• Meeting planning

• The calendar

• The task list

• Recurring and assigned tasks

• Using Outlook notes

• Integrating Office and Outlook

• Previewing and printing from Outlook

• Using folders

• Appendices