Outlook Advanced

Overview and objectives

Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views.

Who should attend?

Existing Outlook users who are working in a networked environment and who need to use group working techniques in the communications process.

Course prerequisites

Experience of using Outlook as a desktop information management tool, gained either from attendance on the "Outlook 2000 Introduction" course or from the work place. Knowledge of an e-mail system and using on-line services would be useful.

• Organizing and managing your information

• Customizing Outlook 2000

• Managing messages

• Offline folders

• Working with contacts

• Sharing files and information

• Working with the calendar

• Holding on-line meetings with Outlook

• Events

• The journal

• Outlook 2000 fax service

• Using the Newsreader